Coming face-to-face with your inadequacies can be painful,to say the least 36 It even makes you question yourself.Your knee-jerk reaction may be to get defensive or even dismiss the critique entirely.But handling negative feedback with grace will not only make you look gracious,but it could ultimately help you grow as a person.Here’s how to do it.
1.Be objective about the criticism
Before you jump to conclusions and begin to challenge the other person’s opinion,take a step back and look at it objectively.
Next time you get a bad review,don’t immediately allow your emotions to get the better of you,but rather,take a moment to consider whether the criticism is at all accurate. 37
2.Avoid unnecessary conflict
If you decide that the point is valid,it may be hard to take.In your discomfort,you may feel the urge to criticize the other person angrily and defend yourself. 38
3.Be open to the idea of change
39 And it may be because of a concept called“cognitive dissonance”that Can prevent us from changing even when that’s what we need most.
4.Ask questions
If you’re open to using the criticism as a springboard to improvement,you will likely need more information.40 Your emotions will be tiding high,and you may not be particularly receptive to extra information.However,when you feel ready,it could be worth revisiting the subject with the person who criticized you.Even if you don’t agree with their advice,thank them and promise to consider it.
A.Most of us are pretty stubborn.
B.There is no doubt that change is necessary.
C.But it’s best to avoid getting into an argument.
D.Being sensitive to criticism leads you nowhere.
E.It challenges the way you believe people see you
F.Give yourself a chance to really take in the information and evaluate it.
G.The initial moment you hear it may not be the best time to ask for more details.
EFCAG
—Good afternoon. My name is Peter. I’m the general manager of the personnel department. I’ll be interviewing you. Please sit down.
— 61 , Peter. My name’s Jon. Jon Smash.
—Well, Jon, it’s a pleasure to meet you. 62 .
—I’ve been a manager at Nike for over three years. I won manager of the year award two years ago, and I got promoted last August.
—OK. Tell me about yourself…your personality.
— 63 . I think before I act, and if something goes wrong in our company I always remain calm. I never scream at my employees. And I’ve never lost my temper.
— 64 ?
—I think I’m good at solving problems. 65 . I also love challenges. I work well under pressure. When my boss pushes me to finish a project early I always get it done and never complain.
—Jon, you seem like a very good manager. I like your ambition. You’re very confident and motivated. We like that here at Microsoft. Well, our interview is over……
A. I’m glad it’s you who will offer me the opportunity to get the job B. I enjoy approaching problems directly C. Nice to meet you D. What are your strengths E. I owe my success to my employees F. Tell me about your work experience G. I think I’m very level-headed |
61. _______ 62. _______ 63. _______ 64. _______ 65. _______