Interpersonal communication skills are those which you need every day in your life – be it in your personal or professional life. They are some of the most important skills as large percentage of your personal life involves interacting with people. 1 ． Here are some tips to help you be an excellent interpersonal communicator:

2 ． As the saying goes, ‘the first impression is the last impression’, hence you should be careful when it comes to body language. It is said that a typical communication consists of more than 50% non-verbal communication, which includes body language. So if your body language is sending negative signals to the other person, the communication will probably break down in the process.

Think before you speak. 3 ． That means you should try to connect with the feelings of the other person in order to show that you care about the conversation between the two of you.

Listen well. The ability to listen to what a person is saying is a skill and you should focus on that while communicating with others. If you have good listening skills you will be able to understand that person’s words more clearly and react in a positive manner. 4 ．

Be open to receiving feedback ( 反馈 ). Sometimes it is good to step back to receive feedback. 5 ． You should be able to open up to feedback from the other person and give honest feedback whenever you feel it is needed.

A ． Show positive body language.

B ． Communicate with others kindly.

C ． You should always be confident of what you are speaking.

D ． Communication is a two-way process and should remain like that.

E.Interpersonal skills also play an important part in your career development.

F.You should consider how your words affect the person before making any comments.

G.It will also send a signal to the other person that you care about what he or she has to say.

答案

1 ． E

2 ． A

3 ． F

4 ． G

5 ． D

【分析】

本文是一篇说明文。人际交流技巧不仅在生活中很重要，在职业发展中也很重要。文章介绍了一些人际交流技巧帮助你成为一个优秀的人际交流的人。

1 ．考查过渡衔接句。空格处在句中起承上启下的作用。空格前说明人际交流技巧无论是在个人生活还是职业生活中都非常重要。接着说 “ 个人生活中有很大一部分与人交往有关，交流在个人生活中很重要 ” ，下句应是 “ 人际交流技巧在职业发展中也很重要 ” 。分析选项可知 E 项中的 “in your career development.” 与前文中的 “professional life” 相对应，为点明主旨做好铺垫，所以 E 项 Interpersonal skills also play an important part in your career development. （人际交流能力在你的职业发展中也起着重要的作用。）符合题意，故选 E 。

2 ．考查主旨概括句。从本段中的关键信息 “body language” 和 “negative signals” 可以概括出本段的主旨，即在交际中要使用积极的肢体语言。分析选项可知 A 项 Show positive body language. （表现出积极的肢体语言）不仅意义与本段一致，且有词 “body language” 的复现，故选 A 。

3 ．考查细节支撑句。本段首句 “Think before you speak （说话前要三思），结合空后的 “That means you should try to connect with the feelings of the other person in order to show that you care about the conversation between the two of you. （这意味着你应该试着感受对方的感受，以表明你关心你们之间的对话） ” ，可推断出说话要三思是要考虑到你说的话（即你的评论）对对方的影响。分析选项可知 F 项 You should consider how your words affect the person before making any comments （在发表任何评论之前，你应该考虑你的话对对方的影响）意义一致。且 F 项中的 “consider” 和 “making any comments” 与前面的 “Think” 和 “speak” 相对应。故选 F 。

4 ．考查对上下文的理解及推理判断能力。空格所在的一段的主旨句为 “Listen well （认真倾听） ” 。 G 选项中的 “you care about what he or she has to say （你在乎他或她要说什么） ” 与主旨句 “Listen well” 相对应。空格前的 “If you have good listening skills you will be able to understand that person’s words more clearly and react in a positive manner( 如果你认真倾听，你将能够更清楚地理解对方的话，并以积极的方式做出反应 )” ，传递的信息就是：你在乎对方说的话（ care about what he or she has to say ）。分析选项可知 G 项符合题意，故选 G 。

5 ．考查对上下文的理解及推理判断能力。本段的中心句是 “Be open to receiving feedback （乐于接受反馈） ” ，结合空前 “Sometimes it is good to step back to receive feedback （有时后退一步接受反馈是好的） ” 。由此可知人际交流是一个双向的过程，不仅要表达自己的想法，也要接受别人做出的反馈。分析选项可知 D 项 Communication is a two-way process and should remain like that （沟通是一个双向的过程，应该保持这种状态）符合题意，故选 D 。